One of the smartest companies I talked with while researching Informal Learning was CGI, the Canadian technology consulting firm. Rather than reinvent or purchase software that runs the net, they simply brought the net software behind the firewall. For example, CGI uses SourceForge as a secure repository for reusable code.
Intrigued? Take a look at Informal Learning: How Internet technology enables organizations to enhance collaboration and performance.
Better still, listen to the podcast with Ross Button, CGI Vice President of Technology Leadership. Ross describes how CGI implemented their informal learning projects and the benefits CGI and its customers have received as a result.
CGI’s eight focus connections feed strategic intelligence to CGI members via RSS. The cost of the project has been minimal. People who know how to use the net already know how to use the CGI environment. Users can search the entire program with Google Appliance. CGI is currently creating industry focus connections to supplement the initial technology focus connections. Collaboration and community are growing. CGI is connecting people to people instead of old-style knowledge management.
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[...] Four thousand professionals at CGI receive news and updates in their specialties by subscription instead of foraging for research findings on their own. There’s less likelihood of important developments slipping through the cracks, and the consultants can bill at least one incremental half-hour a week per person with the time saved. The value of two thousand billable hours per week? Astronomical. Costs were minimal. [...]
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