Many presentations on collaborative online tools focus on the mechanics, to the exclusion of all-important social aspects and business requirements.
Online teams rarely thrive without following some core practices. For example, the successful wikis I’ve participated in all had a gardener to trim unruly branches and move things around when they seem out of place. Members of successful online teams share information with one another for the good of the group. They periodically take time to reflect on their progress and their process.
Over the next month, I plan to research and document the rules of thumb and patterns that make or break online teams/communities. I welcome your suggestions and help. As always, people who contribute to the effort will share in the outcomes of the research.
What works for you?
Related post:
Patterns for success with wikis
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